local_shipping Immediate availability
construction 5 Years parts & labour warranty
support_agent Excellent customer service
Home | Case Studies | Restaurant | Hawaiian Poke Bowl Case Study

Hawaiian Poke Bowl

Hawaiian Poke Bowl serves mouth-watering fresh and healthy dishes. All of their amazing bowls are prepared while the customer waits using the best ingredients, dressings and toppings.

With 24 stores across Belgium, they are passionate about serving fast food, but in a good and healthy way.

They pride themselves on serving delicious ingredients to their customers, which are all prepared with a smile!


Hawaiian Poke Bowl used the following products


Hawaiian Poke Bowl required refrigeration which keeps ingredients looking fresh and tasty, especially when their menu is prepared in front of hungry customers.

Due to having a wide range of impressive ingredients, dressings and toppings on offer, including a mixture of salad, veg, meat and fish, food-safe units were essential.

At least 4,000 poke bowls are sold every day across their stores, so being able to prep and store ingredients ahead of busy periods would help them to focus on speed.

They also wanted to replace all their previous units with high-quality and reliable equipment that would save them money in the long run, and reduce downtime.

TSSU prep tables maintain a consistent and even temperature across all pans.
Prep tables can be customised with different pan sizes based on menu requirements.

The solution

True recommended their TSSU prep tables as they would enable Hawaiian Poke Bowl to increase their productivity with configurable pan space and undercounter storage.

The TSSU range would also allow them to efficiently store ingredients in an attractive way for their customers, helping to whet their appetite when they’re choosing their tempting toppings.

True’s patented air-flow refrigeration systems maintain a consistent and even 0.5°C to 5°C temperature across all pans, keeping ingredients fresh and tasty, while the prep surface offers additional space to prepare dishes.

During the rush, the undercounter storage remains at temperature, even when they are being opened and closed frequently.

The conclusion

Hawaiian Poke Bowl chose to work with True because of their need for high-quality equipment which would keep their wide variety of healthy ingredients fresh and food safe. Their 5-year industry-leading warranty also appealed to them.

True was able to deliver a solution which enabled them to increase speed, efficiency and productivity, while showcasing the amazing fresh products to their customers.

The customisable pan space meant that they could structure the layout of ingredients exactly how they wanted, so they can now store all seven house favourite dishes in a more convenient way.

“True has provided us with 40 units now and we’ve never been left disappointed. Working with them is great thanks to their customer service. The warranty was also an important part for us, especially because we have 24 restaurants, so it can be costly without warranty when we want to keep everything moving.”

Arber Qeleposhi, Channel Account Manager

Related thought & opinion

Advice 08/05/2024

How science drives True’s innovation and delivers products you can trust

Innovation for us isn’t just about creating new refrigeration technologies and solutions, it’s about building trust in the reliability and durability of our commercial kitchen…

Advice 25/03/2024

Elevating your menu with versatile prep tables

Recent trends have displayed a shift in consumer expectations and dining habits, demanding not only exceptional cuisine but diverse dining experiences too. As food enthusiasts…

Let us inspire you

We’re available

Whether you’re looking for practical refrigeration advice or need product support, we’re always here to help. Contact us below.

Still unsure? See how we’ve helped other businesses