Go for gold with True

Just as athletes undergo rigorous training to reach their peak performance, each True Refrigeration product is crafted with a commitment to greatness and attention to detail.

We dedicate ourselves to ensuring that every unit meets the highest standards of quality and reliability, embodying the same spirit of excellence and endurance. Read how we do this below.

For performance excellence

An athlete’s journey begins long before they step onto the global stage, with years of training and preparation. Similarly, every True Refrigeration product undergoes extensive phases of testing, redevelopment and refinement through our in-house development processes before making it to market.

With nearly 80 years of experience in manufacturing commercial refrigeration equipment, we know what it takes to stay ahead of the competition.

True’s commitment to excellence means that we don’t just meet industry standards — we exceed them. We ensure that our products remain cutting-edge through a cycle of continual development, being reviewed and upgraded regularly to keep pace with the latest technology.

Our meticulous testing regime goes far beyond the usual standards for commercial refrigeration testing. An example of this is our “one million door opening test”, designed to demonstrate the durability of our T-Series door hinges to QSR chains.

This test uses a robot to open and close the door of our upright cabinet a million times to simulate wear and tear. Even at 100 door openings per day, it will take over 25 years to reach this number.

This outstanding durability allows us to offer a lifetime guarantee on T-Series door hinges, in addition to our already impressive warranty.

Another endurance test relates to the efficiency of our reverse condensing unit (RCU) fan motor. The test involved running two units for four years without condenser cleaning. One unit was fitted with the reversing fan motor, the other was not. As dirt and debris naturally built up on the condenser over time, the unit with the RCU technology was recorded consuming 20% less energy than the one without.

Supporting a global community

True Refrigeration’s global service network acts like a team of world-class coaches, dedicated to supporting and providing expert support, keeping your equipment performing at its best. In every region where our products are supplied, we have trusted service partners trained by our expert in-house team.

We offer ongoing support, from sales and customer service to technical care. With True, you have a reliable partner dedicated to your success, whenever and wherever you need us.

Champions of cooling

We know that maintaining precise temperatures is crucial, which is why, at True Refrigeration, our units are engineered to ensure your food remains fresh and safe from start to finish.

Designed to meet the demands of bustling restaurant kitchens and large-scale events alike, each True product is manufactured with the highest quality materials and components. This ensures they maintain consistent, accurate and safe storage temperatures, keeping your ingredients fresh.

We’re here for the long run

A marathon tests endurance to its limits, much like the long-term reliability demanded of commercial refrigeration.

At True Refrigeration, we stand by our products. That’s why all True units supplied to mainland Europe and the UK come with a comprehensive 5-year parts and labour warranty as standard.

While the industry standard for refrigeration warranty is typically two years, we go the extra mile by covering you for an additional three years, protecting you from unwanted repair bills.