5 Years parts & labour warranty
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5 Years parts & labour warranty
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Through our HC development initiative, True now produce several of the most energy efficient commercial refrigeration products currently available on the market.
For customer convenience, we maintain a high volume inventory of finished products locally, available for quick dispatch and delivery, direct to your premises.
Our local customer and technical support teams are standing by to assist. Have a refrigeration requirement to discuss? Our experts are on hand to help!
The quickest way to check if your True product is still under warranty is to enter the serial number into My True.
It will advise of the warranty status for your product, and help put you in touch with one of our service partners if required.
In the first instance, you should contact the distributor that sold you the product. It is their responsibility under the terms of our product warranty to make arrangements for any required service work.
If you are unable to get in touch with them, please contact us to discuss.
True products are available through distributors nationwide. If you have a preferred supplier, chances are they are a True distributor already, but we can also recommend someone local to you if required. Just get in touch.
Through extensive development and testing, True is balancing hydrocarbon refrigeration systems with the latest in energy efficient components and our own patented technologies. Our products maintain consistent, accurate and safe storage temperatures, even in the most demanding foodservice environments
True’s Hydrocarbon products harness the power of R290, a naturally-occurring propane gas, to produce highly energy efficient and environmentally friendly commercial refrigeration equipment which doesn’t sacrifice on performance.
All True products are supplied with a five-year parts and labour warranty as standard. Our UK-based customer and technical support teams are waiting to take your call.
We ensure quality by having complete control of our full manufacturing process. Every True product produced is the result of over 70 years of experience. Quality is assured.
Our complete refrigeration equipment range includes over 300 industry-leading products, with sizes, options and accessories to fit any application.
True products are available from leading distributors nationwide. Equipment is dispatched from our central UK facility and usually delivered to site within 48 hours of acknowledgement.
Being able to optimise your workspace and your kitchen layout, while having confidence that your ingredients are as fresh as can be, is what makes a successful service.
True’s range of chilled preparation tables can give you the freedom to configure your kitchen to your exact requirements. Designed and built using the highest quality materials and components, our range guarantees you colder temperatures, lower utility costs, exceptional food safety and great value.
Reduce preparation time, enhance product freshness and maintain uniform pan-safe temperatures of between 0.5° C and 5° C. With the flexible well layouts of our refrigerated prep tables, you can tailor your pans to your operation and to your menu.
Convenient under-counter refrigerated storage speeds up pan changeovers and refilling for increased efficiency.
